Ams Supporto Applicativo Sistemistico

Application and Infrastructure Management Service

Our full support
Full support for managing your SAP System

Daily running services

Evolutionary and Continuous Management
of your Sap suite

We offer functional support, we support corrective and evolutionary activities, technological and systems monitoring

Ico Ams1

No initial cost for starting service

Ico Ams2

Immediate start

Ico Ams3

Real-time monitoring of the request status

Ico Ams8

Training days on areas of interest

Ico Ams5

International coverage

Ico Ams7

Support to end-period finance closing activities

Our delivery model

Ordinary, Corrective and Evolutionary Maintenance and System Infrastructure Management

Support team composed of developers, systems engineers and qualified consultants.
SLA (Service Level Agreement) defined and structured in the start-up phase.

Organizational architecture

Organizational architecture

  • Identification of the machine structure (server infrastructure structure), of the system management procedures
  • Rules definition for sharing work environments
  • Drawing of customizing settings and reference organizational structures
Atab Gro1

Ordinary maintenance

Ordinary maintenance

  • schedulated control activities
  • SAP system optimization and maintenance
  • improvement of system performance
Atab Gro2

Corrective maintenance

Corrective maintenance

  • patching update
  • support for reporting management
Atab Gro3

System maintenance

System maintenance

  • support for system corrections
Atab Gro4

Evolutionary maintenance

Adaptive Maintenance

  • improvement of sap system performance
  • compliance to civil and tax regulations
Atab Gro5

SAP software maintenance

PCOE certified to guarantee high levels of assistance

The PCOE certification process is a rigorous set of requirements, results, quality benchmarks, audits, skills and competences of SAP resources, as well as overall customer and industry satisfaction, which must be high in order to be certified.

The PCOE certification is testimony to our commitment to customers and the evidence that a series of rigorous quality controls established by SAP thal must be observed in order to offer to SAP customers the highest quality of services .

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Market needs

Insight from our customers

"We are looking for professional assistance and support for the management of SAP systems"

A complete and innovative information system is a great added value for companies provided that it is always up to date and performing.

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